Proud to be British...
Our new 8 Series Identicoms have really helped me appreciate the benefit of designing and building our lone worker devices in the UK. Let me give you two examples what I mean:
1. Like all lone worker devices, the quality of audio from the device is paramount. Without good quality audio we risk not capturing decent evidence that can be used to support an action against an aggressor. With 8 Series though we now have a device capable of two way audio, configurable for certain scenarios. What I mean by that is if a user is faced with a verbally abusive aggressor they probably wouldn't want their discreet device to start making audio calls back to them. However, in a 'man-down' situation, having a device through which an operator can provide reassurance back to the user is key. Having British designers, local manufacturing and a focus on using high quality components has helped us achieve a high quality solution like no other. Competitor devices, built to a price in the Far East don't appreciate these seemingly simply yet important aspects of lone worker device design.
2. Changing the firmware (software code) on an 8 Series device can be done wirelessly without bringing the Identicom back to base or to manufacturer. Its like upgrading your version of Windows without being tethered to your desk. As a design feature we wanted to achieve this so that users and employers end up with a solution that is future proofed to a degree. We have only been able to achieve this by deploying British designers and again with a focus on high quality components.
So keeping supply local means that Connexion2 is not only more fleet of foot in reacting to client demands but it enables us to remain focused on delivering quality, fit for purpose lone worker solutions.
1. Like all lone worker devices, the quality of audio from the device is paramount. Without good quality audio we risk not capturing decent evidence that can be used to support an action against an aggressor. With 8 Series though we now have a device capable of two way audio, configurable for certain scenarios. What I mean by that is if a user is faced with a verbally abusive aggressor they probably wouldn't want their discreet device to start making audio calls back to them. However, in a 'man-down' situation, having a device through which an operator can provide reassurance back to the user is key. Having British designers, local manufacturing and a focus on using high quality components has helped us achieve a high quality solution like no other. Competitor devices, built to a price in the Far East don't appreciate these seemingly simply yet important aspects of lone worker device design.
2. Changing the firmware (software code) on an 8 Series device can be done wirelessly without bringing the Identicom back to base or to manufacturer. Its like upgrading your version of Windows without being tethered to your desk. As a design feature we wanted to achieve this so that users and employers end up with a solution that is future proofed to a degree. We have only been able to achieve this by deploying British designers and again with a focus on high quality components.
So keeping supply local means that Connexion2 is not only more fleet of foot in reacting to client demands but it enables us to remain focused on delivering quality, fit for purpose lone worker solutions.
posted by Craig Swallow at 1:34 PM
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