Creative use of Identicom's new 'client definable keys'

The new Identicom 8 Series is creating some interesting new benefits for some clients. First and foremost its still the best lone worker device around but here's an example of how one client is looking to bring about further savings for their organisation.

This client is responsible for street cleaning in some of the UK's city centres, their deployment of Identicom has helped cleaners feel safer as well as providing a discreet alarm should they face verbal abuse or have an accident. However, whilst out and about they occasionally come across graffiti. Historically, they were asked to fill in a form stating what they have found and its location. This form was then hand passed to the right department when the worker returned to base. The process often broke down, either because the form wasn't completed or it was lost en-route. At best, it was a slow process and as such the risk of further graffiti appearing was high (the oft quoted 'broken window syndrome).

With the new Identicom Series 8 they are looking to use one of the client definable keys to replace the above paper process. A simple press of the button will send a request to a web based tracking platform that is time and date stamped and takes the current GPS position of where the graffiti is located. The process is much quicker and more simple for the street cleaner and ultimately results in a more timely response to dealing with the graffiti.

This is just one example of how innovative Connexion2 can be in working with a client to not only improve the safety of their lone workers but to deliver other operational benefits. The client definable keys are located on the Identicom 8 Series unit, hidden from regular view behind the user's ID card. Sliding the ID card to the side allows easy access.

If you'd like to see if we can help your organisation with a similar challenge then please click here.