A good day out..

Yesterday was a good day out for me. One of our company's sales staff was off with it being half term so I had to pick up one of his appointments. I always enjoy talking to customers and particularly those lone workers who have yet to appreciate that their job can be made so much more productive simply by addressing the fears they have of operating alone. The visit yesterday was to a London council who's team of benefits investigators have suffered issues of verbal and physical abuse too many times. What was pleaseing was to meet a management team keen to implement technology to better provide for the safety of their workers. All too often I talk to workers who know they are at risk but they feel that their employers don't listen to them or even worst don't care.

Capturing evidence of verbal abuse is seemingly becoming more and more beneficial to employers. Historically reliant on mobile phones that are difficult to use when faced with an agressor employers are turning to products like Identicom to help. Certainly the guys I saw yesterday recognised that capturing verbal abuse not only meant they could support the worker better but that early signs of agressive behavior can be acted upon before its too late.

We will move to trialling Identicom with the council over the coming weeks...I'll report back on how they get on in due course.

What was also pleasant about yesterday is the lack of traffic problems there and back. Ah you can always tell when its half term holidays..